Vancouver, BC · 1 locationsIn-person + VirtualAccepting new patients · 4–6 week wait6 clinicians · 7 languages spoken
East AsianSoutheast Asian
About
Our Clinicians
Services & Approach
Qualifications
Intake Process
Gallery
About the Pacifica
Family wellness across cultures, generations, and configurations. Whatever family looks like in your life, we work with that family.
Family health for Vancouver's Filipino and Chinese communities — physicians, counsellors, and dietitians sharing one chart and one philosophy.
Why we practice this way
Half our patients' charts used to read 'language barrier' where the real note should have been 'system barrier.' Language-concordant care removed it. The medicine was never the hard part — the door was.
Founding Clinicians
ML
Dr. Mei Lin Chow
Co-founder · Family Physician
Chinese-Canadian. 18 years family medicine, language-concordant care.
RV
Dr. Rashid Velji
Co-founder · Family Physician
South Asian. Chronic disease, preventive care across generations.
Our clinicians
Six clinicians work out of our Vancouver clinic — family physicians, a nurse practitioner, and a dietitian. Language-concordant care is the default, not the exception.
We offer family medicine, counselling, and dietetics with language-concordant care. Most visits are covered by MSP; counselling and dietetics are billed directly or through extended benefits.
Service
Duration
Fee range
Format
New patient intake
Full history and care-plan visit
45 min
Covered by MSP
In-person
Family medicine visit
Ongoing primary care
20 min
Covered by MSP
In-personVirtual
Counselling session
Mental health support
50 min
$150 – $180
VirtualIn-person
Dietetics consultation
Culturally-aligned nutrition
60 min
$130
VirtualIn-person
Insurance — Direct billing
5 major insurers
MSP, Pacific Blue Cross, Sun Life, Manulife, + Out of pocket
Sliding scale
Spots reserved
Across the team, $60–$120/session
Cancellation
48 hours notice
Standard across the practice
Practice qualifications
Every clinician here is independently regulated by their provincial college. The practice operates under shared clinical governance — peer consultation, supervision, and ongoing training.
College of Physicians and Surgeons of BC (CPSBC)
3 family physicians on staff
BC College of Nurses and Midwives
1 nurse practitioner on staff
College of Dietitians of BC
1 registered dietitian on staff
Shared clinical practices
Weekly case roundsQuarterly cultural-care trainingShared EMR governanceHospital affiliation: Vancouver General
Combined 52 years of clinical experience
All licenses verifiable through the relevant provincial regulatory college.
How intake works
Most clients are matched with a clinician within a week. Here's how the process works.
01
Submit an intake form
Takes about 8 minutes. We ask what's bringing you in, the support you're looking for, any preferences around clinician background or modality, and your availability. You're not committed to anything by submitting it.
Average completion: 8 min · Online or by phone
02
We review and reach out within 48 hours
Our intake coordinator reads every form personally and responds within two business days with a clinician match or two — based on cultural fit, the work you've described, and availability.
Response window: 1–2 business days
03
Free 20-minute consultation call
Before your first paid session, you'll have a no-cost video call with the clinician you've been matched with. If it's not the right fit, we'll match you again. No charge, no awkwardness.
20 min · Free · Video
04
First session, on your schedule
Most first sessions are booked within 7–10 days of intake. Subsequent sessions are at whatever cadence works for you and your clinician.
Typically within 1–2 weeks of intake
Ready to start?
Or call us at 604-555-0161 — we're available Mon–Fri 9 am – 6 pm.
The practice
The spaces where clinical work happens.
Message Pacifica
Our intake coordinator will read your form personally and respond within 48 hours.
