Terms and Conditions

Last updated: June 2026 InnaPace, operated by Culturis (Culturis.ca), headquartered in Canada. Contact: hello@innapace.ca

1. About these terms

These Terms and Conditions govern your use of InnaPace at innapace.ca. By using the site, creating an account, or listing a practice, you agree to these terms. If you do not agree, please do not use InnaPace. We have written these in plain language so you can understand them.

2. Who can use InnaPace

You must be able to form a binding contract under the laws that apply to you. Practitioners and facilities that create listings must be legally entitled to offer the services they describe and must hold any registration, licence, or certification they claim.

3. What InnaPace is, and what it is not

InnaPace is a directory that helps people find wellness and mental health practitioners and facilities. InnaPace is not a healthcare provider. We do not provide medical, psychological, or other professional advice, we do not deliver care, and we are not a party to any relationship between a person seeking care and a practitioner. Listing on InnaPace is not an endorsement, and a verification badge confirms only the specific credential we checked, not the quality or outcome of any service.

4. Accounts

You are responsible for keeping your account credentials secure and for activity under your account. Tell us at hello@innapace.ca if you believe your account has been used without your permission. We may suspend or close accounts that breach these terms.

5. Practitioner and facility listings

If you create a listing, you confirm that the information is accurate, current, and yours to publish. You will keep it up to date. You will not list credentials, registrations, or affiliations you do not hold. We may review, verify, edit for formatting, decline, or remove a listing. We do not assign cultural, identity, or specialty tags that you have not stated yourself.

6. Verification

Where we show a verification badge, it reflects a check of a named credential (for example a regulatory college registration) at the time of verification. It is not a guarantee of ongoing standing, competence, or fitness, and you should make your own checks before engaging any practitioner.

7. Plans, billing, and cancellation

Paid plans are billed through our payment processor in Canadian dollars. The price shown at sign-up is the price you pay; any taxes that apply will be shown at checkout. Plans renew automatically until cancelled. You can switch plans or cancel from your dashboard or by contacting hello@innapace.ca. Fees already charged for a current period are generally non-refundable except where required by law. Founding-rate or promotional terms apply only as described at the time of sign-up.

8. Acceptable use

You agree not to misuse InnaPace. That includes not posting false, misleading, unlawful, or harmful content, not impersonating others, not scraping or harvesting data, not interfering with the site’s operation or security, and not using InnaPace to harass any person. Inquiries sent through the platform are for genuine, good-faith contact only.

9. Content and intellectual property

InnaPace, its design, and its content are owned by Culturis or its licensors. You keep ownership of the content you submit, and you grant InnaPace a licence to host, display, and promote your listing across the InnaPace and connected Culturis platforms for the purpose of operating the directory. You are responsible for having the rights to anything you upload.

10. Third-party links and services

InnaPace may link to or rely on third-party services, including payment and email providers. We are not responsible for third-party sites or services, and your use of them is governed by their own terms.

11. Disclaimers

InnaPace is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of any kind, including that the site will be uninterrupted, error free, or that listings are accurate or complete. Decisions about care are yours, made with the practitioner you choose.

12. Limitation of liability

To the fullest extent permitted by law, Culturis and InnaPace are not liable for any indirect, incidental, special, or consequential damages, or for the acts, omissions, advice, or services of any practitioner or facility listed on the platform. Nothing in these terms limits liability that cannot be limited under applicable law.

13. Indemnity

You agree to indemnify Culturis and InnaPace against claims arising from your listing, your content, your use of the platform, or your breach of these terms, to the extent permitted by law.

14. Suspension and termination

You may stop using InnaPace at any time. We may suspend or end access where these terms are breached or where we are required to by law. Sections that by their nature should survive termination will survive.

15. Changes to these terms

We may update these terms. We will post the updated version with a new “Last updated” date, and significant changes will be communicated where reasonable. Continued use after an update means you accept the revised terms.

16. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules.

17. Contact

Questions about these terms: hello@innapace.ca.