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Have questions about InnaPace? Whether you're looking for care or a practitioner interested in joining, our team is here to help.

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Where we are
Ottawa, Canada
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Common questions

Quick answers to common questions.

Where does the name "InnaPace" come from?

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In Jamaican Patois, inna means in, within, or inside of. It carries warmth, familiarity, and rhythm.

Inna mi heart. Inna di yard. Inna mi own time.

Inna: within. Pace: the one that is yours.

How quickly will I hear back?

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We typically respond to all inquiries within 24 hours during business days. Urgent matters are prioritized and may receive faster responses.

How do I report an issue with a practitioner?

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If you have a concern about a practitioner listed on InnaPace, please email support@innapace.ca with details. Our trust and safety team will review and respond within 48 hours.

Can I partner with InnaPace?

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We're always open to partnerships with health organizations, insurance providers, and wellness brands. Select "Partnerships" in the subject dropdown above and tell us about your organization.